Relax, we’ve got it.
Sometimes you may have a “simple” issue that requires a quick fix but you don’t necessarily want to unplug your computer or make the trip to bring it in. Maybe you just don’t feel like cleaning your house and doing all those dishes before allowing a technician into your home 😉 That’s why we offer instant remote service. We can connect from our shop to your computer via the internet and troubleshoot your machine from desk to desk – anywhere in the world – from school, from work, or from the airport. This means that even if you’re on vacation and have access to an internet connection, we can help.
In order for us to properly understand your computer issue, please be sure to call 269-350-FIX1 (3491) first to explain your issue. Once we have talked with you on the phone we can connect and you can watch us move your mouse as we work on your computer from either our Kalamazoo, MI or Three Rivers MI location. You can ask questions while we work and actually see what is occurring while we fix your problem. This service works for both PCs and Macs.